Make It Here – FR Download the App

Make It Here – FR

We have created a new mobile app that will allow our residents to report NON-EMERGENCY city-wide issues directly to City staff, from the convenience of your mobile device.

The Submit Service Request feature allows citizens to easily inform Government Center of important issues such as bulky item pickup, pothole repair, property maintenance issues, and street light issues. The service provides citizens with an easy way to report a service request to Government Center staff for action and resolution. The app allows you to pinpoint the issue location with GPS, attach photos from your mobile device, and receive automatic notifications of status updates as your requests are handled

How to Connect

Download the app to your  mobile device via the Apple Store or the Google Play Store by searching “Make It Here – Fall River,” or by submitting reports via our new webpage: http://fallriverma.qscend.com/311

Mobile App

Our residents can quickly and accurately submit a service request using the Make it Here FR mobile App via your smartphone and tablet devices. Whether it is to report a pothole, a streetlight issue or a pathway concern, Make it Here FR is your on-the-go connection to City services.

Using your smartphone’s GPS, the App identifies the location of the issue on an interactive map. You can also search and select the appropriate service request, provide an accurate description of the issue, attach a photo and include your contact information for follow up.


Residents can directly request a City of Fall River service online by visiting our new webpage:


Whether you want to request a pothole repair, or other services available at your convenience.

With Make it Here FR, you can do a basic keyword search for many City services, or browse services by type from the pull-down menu.


Make It Here FR Brochure