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Department

Information Technology

Information Technology (IT) is responsible for the planning, management, and improvement of the technology infrastructure, telecommunications, and business applications.

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The department manages the City’s communications network, which includes the local area networks, the wide area network, virtual private networking equipment and firewalls, the City’s email system, website, financial information management system, geographic information system, fire management and reporting system, real and personal property appraisal, cemetery plot management, and network data/application storage systems. The department is also responsible for all data processing related to the production of employee paychecks, municipal bills, accounts payable checks, budget preparation, accounting reports, and provides all repair and maintenance, as well as end-user training for the City’s personal computers, printers, and peripherals.

Our mission is to streamline business processes by the use of technology while improving efficiency and delivering improved services for the employees and citizens of Fall River.