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The City of Fall River offers Health Insurance plans to employees, retirees, and surviving spouses through Blue Cross Blue Shield of Massachusetts.  Participants who wish to obtain more information on the plans can stop by Human Resources or view the summaries of benefits through the links provided below.

Blue Care Elect (PPO)

Blue Choice New England Plan 2 (HMO)

Network Blue New England (HMO)

Blue Cross Blue Shield of Massachusetts also offers our employee an array of benefits, such as the Blue Care Line, a 24/7 toll free telephone number which can be accessed by calling 1-888-247-BLUE (2583). A specially trained registered nurse is available to answer your health questions.  BC/BS also offers Weight Loss and Fitness Benefits.  For more information or to download forms, log on to and click on the "My Wellbeing" tab.


For specific questions about your plan or any claims please call Blue Cross Member Services at 1-800-782-3675.


Please CLICK HERE for a breakdown of tiered prescriptions.


What do the tiers mean?

Tier 1: Generic Medication

Tier 2: Brand Name Medication

Tier 3: Specialty Medication


All three active plans are eligible for Fitness and Weight Loss Benefits. Please click the corresponding links for more information.


Fitness Benefit

Weight Loss Benefit



Medex is a Medicare supplement designed for retired employees age 65 or older (or retired employees that qualify for Medicare Part B before the attainment of age 65). 


Information on Medex is available in this Medex brochure.


Frequently asked questions about Medicare and Medex.


Open Enrollment

Open enrollment changes for the Health and Dental plans are effective July 1st of each year. The next open enrollment period will begin April 7, 2014 and end May 9, 2014. Changes will not be accepted after May 9th. Information will be sent in advance directly to employees and retirees through either payroll or mail.


Other Resources


To find out how medical information about you may be used and disclosed and how you can get access to this information please review this Notice of Privacy Practices.


Take a look at this Overview of Health Insurance Marketplaces through the Massachusetts Health Connector along with some general information.